# Bluescreen

If you get bluescreen after launching Necrum Loader, this means you got banned from our network and you can no longer use our services.

HWID Bans only happen on our end if you break our TOS, you can check it out here:

{% embed url="<https://necrum.win/tos.php>" %}

{% hint style="danger" %}
If you think this was a mistake, you can contact us on discord or telegram.
{% endhint %}

<figure><img src="/files/xqS1mJd9TNkxNiUTDwgX" alt="" width="375"><figcaption><p>bluescreen of death</p></figcaption></figure>


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Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://wiki.necrum.win/error-fixing/bluescreen.md?ask=<question>
```

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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.