# Runtimes not found

If you get an error similar to this trying to run Necrum Loader then download following:

* C++ Runtimes all in one:

{% embed url="<https://www.techpowerup.com/download/visual-c-redistributable-runtime-package-all-in-one/>" %}

* DirectX Runtimes:

{% embed url="<https://www.microsoft.com/en-us/download/details.aspx?id=35>" %}

After downloading, restart your PC and the problem will be fixed.

<figure><img src="/files/bk6kHJyhWZx1QJ3f7OF1" alt=""><figcaption><p>VCRUNTIME</p></figcaption></figure>

<figure><img src="/files/hekaX3c5WhfHSaJQnouK" alt="" width="349"><figcaption><p>MSVCP140.dll</p></figcaption></figure>

{% hint style="danger" %}
Install and run all of the above programs in their entirety - they are essential for our products to work!
{% endhint %}


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